Knowing who to contact in an emergency or unsafe situation can make an important difference. This page provides practical information about emergency services, non-emergency assistance, community support and everyday safety in Ontario.

Call 911 when immediate police, fire or medical assistance is required and someone’s health, safety or property is at risk. This includes serious medical emergencies, fires, crimes in progress, major accidents and immediate threats to personal safety.

Stay calm and explain what is happening. Be ready to provide your location, phone number and important details about the emergency, and follow the instructions provided by the emergency call taker.

For police matters that do not require an immediate response, contact your local police non-emergency service. In Toronto, call 416-808-2222 or *TPS (*877) from a mobile phone.

For non-emergency help finding social and community services, 211 can connect you with programs and resources available throughout Ontario.

Stay aware of your surroundings, protect your personal belongings and information, and know where to seek assistance when a situation feels unsafe.